Introduction
At Livora Dream (“we,” “our,” or “us”), accessible at livoradream.com, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you browse our site, create an account, or place an order, we may collect:
- Contact details such as your name, email address, phone number, and shipping/billing address
- Order details, including the products you purchase and your order history
- Payment information, processed securely through our payment providers (we do not store your full card details)
- Technical data such as your IP address, browser type, and device information
- Cookies and usage data collected as you browse the site
How We Use Your Information
We use your information to process and deliver your orders, communicate with you about your purchases, provide customer support, improve our website and product range, and, where you’ve agreed, send you updates and offers. You can unsubscribe from marketing emails at any time.
Order Fulfillment & Shipping Partners
Livora Dream works with third-party fulfillment and shipping partners to prepare and deliver your order. To complete delivery, we share the necessary order details — such as your name, address, and the items purchased — with these partners. They are only permitted to use this information to fulfill your order.
Payment Information
All payments are processed through secure, PCI-compliant payment gateways. Livora Dream does not collect or store your full card numbers on our servers.
Cookies
We use cookies to keep items in your cart, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some features of the site may not work as intended.
Sharing Your Information
We do not sell your personal information. We only share it with trusted service providers who help us run our business — such as payment processors, shipping and fulfillment partners, and website hosting and analytics providers — and only to the extent needed to provide their services.
Data Retention
We keep your personal information for as long as necessary to fulfill the purposes described in this policy, including to meet legal, accounting, or reporting requirements.
Your Rights
Depending on where you live, you may have the right to access, correct, or request deletion of your personal information, or to object to certain uses of it. To exercise any of these rights, contact us using the details below.
Children’s Privacy
Our website is not directed at children under 16, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at hazemarabiat85@gmail.com.